What happens after you order
Every order is reviewed by a U.S.-licensed pharmacist before it ships. Once your prescription is verified and reviewed, we prepare your medication in secure, discreet packaging. Medications that need refrigeration ship in insulated packaging designed to keep them at a safe temperature in transit.
Tracking your delivery
You will receive a text with a tracking number as soon as your order ships. Use it to follow your package all the way to your door. If you have an account, you can also check shipping status in your patient portal.
Delivery timelines
We work to get your medication to you promptly, with safety as the top priority. Some medications need special packaging, refrigeration, or an additional pharmacist health assessment, which can add time. Sunday delivery may not be available in all locations.
With automatic refills, your next order ships before you run out — so normal transit time never leaves you without medication.
Where we deliver
We deliver to physical street addresses in the states we serve (see the full current list on our FAQ page). We cannot ship to P.O. boxes, APO/FPO/DPO addresses, or package pickup points at this time.
If something goes wrong
- Package delayed, lost, or damaged? Contact us right away at (317) 293-1700 or info@pharmaneek.com — we will make it right.
- If a refrigerated medication arrives warm or the packaging looks compromised, do not use it — call us first.
- Running low while a package is delayed? Tell us — we can help you avoid a gap in treatment.