Refills and new prescriptions
A prescription may include a set number of refills. Each authorized refill is another fill without needing a new prescription. When refills run out or a prescription expires, the prescriber may need to authorize a renewal before another fill can be dispensed.
Automatic refill options
If automatic refills are available for your prescription and you choose to use them, the pharmacy may help coordinate a refill based on the prescription and your account preferences. Every refill remains subject to authorization, review, processing, and applicable timing.
Requesting a refill yourself
You can request a refill through the refill page or your patient portal if those options are available for your account. If your prescription is at another pharmacy, contact Pharmaneek about transfer options. Your prescriber may also send a prescription directly to the pharmacy.
When refills run out
If a prescription has no refills remaining, the pharmacy may contact your prescriber to request a renewal. The prescriber controls whether and when a renewal is authorized, so response times vary. Contact the pharmacy if you need an update, and do not wait until your last dose to ask about next steps.
Tips to plan ahead
- Ask whether automatic refill options are available for your prescription.
- Request a refill when you still have medication remaining, rather than waiting until the last day.
- Keep your contact details current so the pharmacy can reach you about a prescription question.
- Questions about a refill? Call (317) 293-1700.